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Sub-Zero Repair Hingham, MA (401) 373-4040

Sub-Zero · Hingham, MA

Freezer Repair

Freezer columns, freezer drawers and the freezer half of a built-in pair. Most calls come down to a defrost circuit, a blocked drain, a failed evaporator fan or a gasket that stopped sealing, and each is diagnosed on the unit rather than guessed at from the symptom.

Flat $95 service call, credited against the repair once you approve it.

Empty white refrigerator cabinet interior with the rear air grille centred on the back wall

How it gets described

What people ring about

  1. Frost sheeting across the back wall of the freezer drawer
  2. Ice cream going soft while the display still reads zero
  3. Freezer running loudly, then silent for hours at a stretch
  4. Meltwater tracking down the front of the cabinet

On the visit

What actually gets measured

  • Defrost heater and terminator continuity, and the drain path below the evaporator
  • Evaporator coil condition behind the rear panel after a forced defrost
  • Door gasket seal along all four edges, and hinge alignment on drawers
  • Cabinet temperature logged over a full cycle rather than at one moment

None of that is a formality. A freezer repair quote written before the readings are taken is a guess with a price on it.

What it tends to cost

Ranges, not a quote

These are the bands this shop actually works to on the South Shore. Where a job lands inside one depends on the part, on how much of the cabinet has to come apart to reach it, and on how long that takes. Your figure is quoted after the diagnosis, before any work starts.

Typical repair ranges, parts and labour together
Repair Typical range
Door gasket or seal replacement $270 $740
Evaporator or condenser fan motor $290 $600
Defrost heater, thermostat or sensor $300 $730
Ice maker, water valve or supply line $300 $710
Electronic control board $480 $910
Compressor or sealed-system repair $1,010 $2,090

Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it.

For comparison, replacing a built-in of this kind runs $7,860 to $20,240 for the appliance alone, before delivery, installation or panel work. That gap is usually why a board or a fan motor is worth repairing on a cabinet that is otherwise sound.

Reviews

After a freezer repair call

4.9 out of 5 from 662 reviews

  • 5 out of 5

    February, of course, is when it decided to quit on us. He came out the next morning, found a shorted defrost heater and a drain that had refrozen twice over. Both sorted before lunch, and he took the salt dust off the coil while he was down there.

    Tom G. Hull

  • 5 out of 5

    Display still read zero but the ice cream had gone soft. He put a probe in and found the sensor eight degrees out of true. New sensor, new drawer seal, and it has held all month.

    Wallace P. Cohasset

  • 5 out of 5

    Our cottage was rebuilt a few years ago and the freezer drawer sits in a very tight run. The fan had iced over because the door was not quite sealing. New seal, ice cleared, hinge tension checked.

    Cecily B. Hull

Reviews left by customers of Sub-Zero Repair Hingham. Nothing here has been edited beyond trimming a surname.

Book the visit

Describe what the unit is doing and we will tell you what it usually turns out to be.

Flat $95 service call, credited against the repair once approved. Vans out 8:00 am – 8:00 pm, seven days; the phone is answered 24/7.

Control board behind the toe grille of a stainless appliance with yellow multimeter probes touched to its terminals